Refund policy
Refund Policy for Beloved Tik Wristwatch Accessories
Thank you for shopping with Beloved Tik! We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we offer a 15-day return policy.
Return Eligibility
You have 15 days from the date you receive your item to request a return. To be eligible for a return, your item must meet the following conditions:
- It must be in the same condition that you received it: unworn, unused, and in its original packaging.
- The item must have all the tags attached and be free from any signs of use or wear.
- You will also need to provide a receipt or proof of purchase.
How to Start a Return
To initiate a return, please contact us at info@belovedtik.com. Once your return is accepted, we will send you a return shipping label along with detailed instructions on how and where to send the item back.
Please note: Items sent back to us without first requesting a return will not be accepted.
Damages and Issues
Please inspect your order upon receipt. If the item is damaged, defective, or you received the wrong product, please contact us immediately at info@belovedtik.com. We will evaluate the issue and work with you to resolve it as quickly as possible.
Exchanges
The fastest way to receive the item you want is to return the product you have and make a new purchase for the replacement item. Once your return is accepted, you can place a new order for the desired product.
Refunds
Once we’ve received and inspected your return, we will notify you if your refund has been approved or not. If approved, you will receive a refund to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card provider to process and post the refund.
If more than 15 business days have passed since we’ve approved your return and you have not received your refund, please contact us at info@belovedtik.com for assistance.
If you have any other questions or concerns, feel free to contact us at info@belovedtik.com or visit our Contact Form on our website.